We want our customers to feel safe when they are doing business with DIY Custom Cornice. We have instituted a number of measures to ensure your transaction runs smoothly, your privacy is protected, and to ensure your business is safe with DIY Custom Cornice.
Warranty Policy:
DIY Custom Cornice will warranty all products against defects in materials and workmanship for 60 days from your purchase date. The Create It Cornice Window Covering Topper goes through a multi point inspection to ensure parts are in tact and all pieces needed are included in each kit.
Please Note: This warranty will not cover the following reasons for return:
- Fading or discoloration caused by exposure to intense sunlight or heat
- Damage caused by using inappropriate adhesive products
- Damage caused by alteration or modification of the product
- Improper assembly or installation
- Products damaged by accident, vandalism, or neglect
- Products damaged during shipping
Shipping Costs:
Shipping and handling charges will not be refunded.
Return Policy:
Returned product will be inspected to ensure all parts have been received in full and product is in as shipped original condition. All cornice kits in original shipping packages may be returned for credit within 60 days of product purchase date. Credit is given less 15% restocking fee. Please contact DIY Custom Cornice for return authorization and ship to address. Custom made drapes, panels and cut fabric is not returnable.
Technical Information:
All DIY Custom Cornices home decorating products are constructed predominately of a "modified" Expanded Polystyrene (EPS) foam with a fire retardant additive. The foam meets the State of California Quality Standards, City of Los Angeles N.24158 and N.2495. The following are Flammability Properties as tested under controlled laboratory conditions. UL Procedure 723, ASTM E084-Flame spread: 5-10-Fuel contributed: Not Determinable-Smoke Developed: 40-125-Extinguishing Media: Water, Water Fog, CO2, Dry chemical.
SECURITY
This site is tested and certified daily to pass the “McAfee Secure” Security Scan. To help address concerns about possible hacker access to your confidential data, and the safety of visiting this site, the "live" McAfee Secure mark appears only when this site passes the daily McAfee Secure tests.
PAY PAL VERIFIED
We understand our customers want their online transactions to be simple and secure. For your convenience,we offer product payment through PayPal. Along with ease, we know how important security is for you when doing transactions online. To increase security, we have verified our account through PayPal so you can feel secure when using their system to make payments to DIY Custom Cornice.
SECURITY METRICS CERTIFIED
Along with ease, we know how important security is for you when doing transactions online. To increase security, we have certified our account through Security Metrics so you can feel secure when using our system to make payments. DIY Custom Cornice is tested weekly to ensure that high security standards are maintained. Maintaining high security standards significantly reduces the risk that this site will be compromised by malicious attacks.
PRIVACY STATEMENT
Each visitor of DIY Custom Cornice is automatically protected as our Web server recognizes no information regarding the domain or e-mail address of our visitors. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded, used to improve the content of our Window treatments Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from DIY Custom Cornice.
TERMS OF USE STATEMENT
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
